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This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information.
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

How to upgrade PowerSearch for MS CRM 2011 to 2013

On September 12, 2013 in PowerSearch (PS), PS 2011, PS 2013 by Jin Yan

This article will show you how to prepare PowerSearch for MS CRM 2011 for an update of your CRM system to 2013!

Tagged With: 2011, 2013, configuration, license, PowerSearch, PS, update, upgrade

Get ready for MS CRM 2013 Orion

On September 5, 2013 in *Features / News* by Jin Yan

As the new Microsoft Dynamics CRM 2013 Orion expected to be released soon, we would like to provide you with some important information.

Tagged With: RC, upgrade, 2013, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, Online, OnPremise, PowerSearch, PS, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, update

CTI Client Version expiring when only support expires

On July 17, 2012 in TelephoneIntegration (TI), TI 2011 by Kokely Christoph

This is a known issue with versions previous to 5.28.

Please upgrade to at least this version : http://62.99.232.162/ti2011/tic530.zip to fix the problem.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

Tagged With: 2011, Client, CTI, error, TelephoneIntegration, TI, troubleshooting, update, upgrade

Service Unavailable after error in upgrade process

On May 29, 2011 in *General* by Kokely Christoph

Receiving a service unavailable response on a website usually indicates, that the application pool of the site is not running.

To solve this issue, open your InternetInformation Management and verify all required app pools are started.

Tagged With: RC, service, 2011, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, error, GC, GroupCalendar, PowerSearch, PS, RecordCounter, SB, Server, SmartBar, TelephoneIntegration, TI, troubleshooting, update, upgrade

Upgrading CRM 4 to CRM 2011 with 3rd party addons.

On May 23, 2011 in *General* by Elliott James

Before you can upgrade your CRM 4 to 2011, you will need to uninstall all 3rd party addons and check that all buttons have been deleted. After the migration you can then install the latest version of each addon.

Should you have not done this, then it will be more complicated to get rid of the buttons and icons before you can install the CRM 2011 addons.

Tagged With: Alerts, Dashboard, upgrade, 2011, 4.0, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DB, DCP, DocumentsCorePack, GC, GroupCalendar, install, PowerSearch, PS, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, update

How to install Dashboard for MS CRM 4 on MS Dynamics CRM 2011

On April 21, 2011 in Dashboard (DB), DB 4.0 by Ternek_Editor Christian

Until now we have no installation routine for our Dashboards for MS CRM 2011. This is why this blog entry describes how to upgrade/install the Dashboards in a MS CRM 2011 environment manually.

Please note: This installation will only work in an on-premise installation and will not work in IFD and Claims-Based-Authentication-Mode.

Tagged With: dashboard, IIS, 2011, 4.0, DB, install, OnPremise, update, upgrade

Upgrade from DocumentsCorePack Server v5.5 to a higher version

On March 7, 2011 in DCP 2011, DocumentsCorePack (DCP) by List Andreas

If you upgrade from DocumentsCorePack (DCP) Server for MS CRM 2011 v5.5 to a higher version, you have to completely remove DocumentsCorePack Server for MS CRM 2011 from your CRM.

Tagged With: 2011, DCP, DocumentsCorePack, install, Server, update, Upgrade

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