mscrm-addons.com - Blog

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This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


mscrm-addons for Microsoft Dynamics 365 - Version Number Guide
This article outlines where to find the version number for each mscrm-addons product.

MSCRMADDONScomGeneral.zip failed to import
This blog article outlines how to handle this error message when importing MSCRMADDONScomGeneralzip failed to import.

How to integrate SharePoint with CRM and MS Dynamics 365
This article outlines how to integrate SharePoint with CRM. It is valid for CRM 2013 and higher.

Recap: eXtreme365 in Lisbon
There are no strangers here; only friends you haven’t met yet. - William Butler Yeats

Dialing rules for TelephoneIntegration Client users
Dialing rules are used to define telephone numbers and number masks for calls (regional, national and international). Each dialing rule determines the types of calls that can be made. This article outlines how to correctly configure the dial rule entry when using TelephoneIntegration Client.

Call recording feature for TelephoneIntegration
TelephoneIntegration Client offers the possibility to record and store phone calls in Microsoft Dynamics 365 (CRM). This article outlines how to use this feature.

How to use TelephoneIntegrations' Smart Find feature
This article outlines how to use the Smart Find feature of TelephoneIntegration. This feature facilitates the find of all extensions related to an account.

Where do I find the Unique Organization name in Microsoft Dynamics 365?
When ordering licenses, you will be asked for the organisation unit name of your Microsoft Dynamics 365 (CRM) system. This information is mandatory in order to create a license. Below, you will find a short description on how to get the necessary information for MS Dynamics 365.

How to boost your marketing campaigns in MS Dynamics 365 with PowerDialer for TelephoneIntegration
Our MSCRM-ADDON TelephoneIntegration offers lots of valuable features that will boost your daily phone tasks and track your phone call activities in Microsoft Dyamics 365 (CRM). One of them is the PowerDialer.

How to create a PowerDialer list based on the custom PowerDialer list entity
Power Dialing lists in TelephoneIntegration for Microsoft Dynamics 365 (CRM) usually bases on Microsoft Dynamics 365 (CRM) Campaign Activities or on custom power dialer list entities. But you can also create a Power Dialer list based on custom power dialer list entities. Please follow the below tutorial in order to create such a list.