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How to repair DocumentsCorePack Client using the DCP Diagnostics Tool
On March 18, 2019 in *General* by Steindacher Sigrid Steindacher Sigrid

This article outlines how to repair a DocumentsCorePack Client using the Diagnostics Tool.

Please navigate to the installation path of DocumentsCorePack Client, for example:
C:\Program Files (x86)\PTM EDV-Systeme GmbH\Documents Core Pack Client for Dynamics 365 

In there, run the "DCPDiagnostics.exe" tool with right click "Open as administrator"(IMPORTANT), in the "Diagnostics" tab, click on "Repair" once.

Diagnostic Tool
Figure 1: DCP Diagnostic Tool

 

Afterward, close and restart Word and DCP once.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.




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