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IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


What to do if no toolbar is visible in Office 2007, 2010, 2013 and/or 2016?

After WordMailMerge has been installed on your computer, it is possible that our toolbar does not appear in Microsoft Word. For newer versions of Microsoft Word, please have a look at this blog article

To sort this problem out, please follow the steps of this article.

Please note:
Although the below example displays Word 2007 only, the steps are similar for all other Word versions. ​

Microsoft Word 2007:

First you have to open the Word-Options.

Figure 1: Open the Word-Options

 

Then you have to click on the Add-ins-tab. Here, you get an overview on all the active add-ins and all the inactive add-ins.

Figure 2: Add-in overview in MS Word

 

Open the Manage drop-down menu and select disabled items

Figure 3: Manage drop-down menu - Disabled Items

 

In the window that opens now, you would see the disabled items, if there were any.  

Figure 4: Disabled Items


If there are no deactivated elements, open the Templates and Word-Add-Ins.

Here you have to select wordmailmerge.dot and save the changes with a click on the [OK]-button.

Figure 5: Templates and Add-ins window


When you start Microsoft Office Word 2007 the next time, the www.mscrm-addons.com toolbar will appear.

Figure 6: www.mscrm-addons.com toolbar

 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


 





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