Webinars

IMPORTANT INFORMATION

This Webinar section is deprecated since June 2022. The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Learn how our Add-ons improve your Microsoft Dynamics 365 installation!

Simplify your Dynamics 365 processes and get free Access to our valuable experience and our sound Know-How! Simply register for the webinar you want to attend below. A reminder and the meeting invitation will be sent prior to the webinar!

How to optimize your service level activity with TelephoneIntegration for Microsoft Dynamics CRM? - 4th August 2016 Bookmark


Managing calls & CRM at the same time can be a challenge - that is why we invented TelephoneIntegration. Features like "Caller Recognition" and "Click2Dial" or “USD” will boost your daily phone tasks and ensure everything is properly tracked in CRM.

"Connect your phone System with Microsoft Dynamics CRM" - 12th November 2015 Bookmark


See the values and benefits of having your Microsoft Dynamics CRM connected to your phone system using our TelephoneIntegration tool.

"Add-Ons for Microsoft Dynamics CRM 2015 - Overview" - 11th March 2015 Bookmark


See a live example of how easy it is to deploy and enable document generation in less than 30 minutes. Next to setup and configuration we will cover the basics on how to design reports using MS Word.

"TelephoneIntegration for MS CRM - Design & Feature overview" - 13th November 2013 Bookmark


Take a look into the call features provided for incoming and outgoing calls, the campaign-activity integration, Lync-chat and line history of our CTI-solution.