In the webinar on October 1, 2020 we introduced you to the rollout of a new user interface for TelephoneIntegration. Driven by our commitment to continuous product improvement, the new UI incorporates enhancements that make the TelephoneIntegration user experience more intuitive, insightful and efficient. 

It is recommended to first test the compatibility of your phone system with our Phone Test Tool. Find a step-by-step description here. 

In the webinar on July 11, 2019 we focused on the TelephoneIntegration features that will boost your daily phone tasks:

• Caller Recognition and Screen Pops​
• Click2Dial and call from related
• Power dialing​
• The new Compatibility Test Tool ​
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In the webinar from December 20th, 2018 we focused on the mscrm-addons.com activities over the past year, including solution highlights and updates and also on product updates and feature goals planned for 2019. 

Microsoft has released the next Dynamics 365 major update at the beginning of October (v9). In the webinar on November 30, 2017 we showed you the effects of the new release on our Add-Ons. 

Do you already know all the benefits you gain from that well-thought cloud-solution? If not, join our webinar and be surprised what's possible with Dynamics 365 & AppSource!