Dialing Rules problems: When configuring DIALING RULES we need to know exactly how the number must be concatenated for dialing - internal company calls ( the call is not routed outside your local loop) - local calls within your area code - for long distance calls within your country but outside your area code - for international calls outside your country

This blog article guides you through the test of the compatibility of your phone system with the TelephoneIntegration addon for Microsoft Dynamics 365.

This blog article outlines how the PowerDialer sorts phone calls.

This blog article outlines how to activate the Unified Interface module view via TelephoneIntegration Client.

The goal of that blog article is to describe how to easily test whether TelephoneIntegration addon would work with customer PhoneSystem (PBX) either over TAPI or over SIP.

This article outlines how to open the server-side Dynamics 365-fields.xml-Settings.

This article outlines how to activate a per User License in Dynamics 365 for ActivityTools, GroupCalendar, PowerSearch, SmartBar and TelephoneIntegration

This blog article is intended to guide you through the usage of the License Manager for Dynamics 365. The License Manager allows you to manage your existing licenses and is part of the MSCRM-ADDONS installation.

TelephoneIntegration for Dynamics 365 - Extended Features

This blog article outlines six easy steps on how to create a new settingskey for our products.