In mid-October, we had the opportunity to be part of the eXtreme365 and the UG Summit in Orlando, FL. Both events exceeded all of our expectations. Thank you for giving us your precious time and attention! It was a great pleasure meeting you at our booth.

Dialing Rules problems: When configuring DIALING RULES we need to know exactly how the number must be concatenated for dialing - internal company calls ( the call is not routed outside your local loop) - local calls within your area code - for long distance calls within your country but outside your area code - for international calls outside your country

This blog article guides you through the test of the compatibility of your phone system with the TelephoneIntegration addon for Microsoft Dynamics 365.

For most of our prodcuts we do allow to either license all active users or only the subset of users that requires to use our solutions. This comes with certain limitations in functionality where usage of our Addon cannot be related back to a specific user. ​This blog article explains the limitations and considerations you need be aware of when purchasing a "per User" license.

This blog article outlines how licenses are counted in our system. The counting mechanism varies depending on the type of license being used.

This blog article outlines how the PowerDialer sorts phone calls.

This article describes missing functionalities of our add-ons in comparison of the Dynamics 365 default UI with the new Unified Interface.

This blog article outlines how to check the installation status on Microsoft AppSource.

This blog article outlines how to activate the Unified Interface module view via TelephoneIntegration Client.

The goal of that blog article is to describe how to easily test whether TelephoneIntegration addon would work with customer PhoneSystem (PBX) either over TAPI or over SIP.