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Skype plugin is not showing call info

On April 14, 2015 in TelephoneIntegration (TI), TI 2013, TI 2015 / 2016 by Jin Yan

This blog article explains what to do if your desktop TelephoneIntegration (TI) Client is not working.

Please check your current Skype desktop Client version and make sure that is not higher than version 6.21.

The Skype desktop API commands for calls are broken in both 6.22 and 7.0. Skype developers are working to fix the problem. In the meantime, please use Skype version 6.21.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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Tagged With: call, 2013, 2015, 2016, Client, error, TelephoneIntegration, TI, troubleshooting

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