mscrm-addons.com - Blog

IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

News.mscrm-addons.com Blog

rss

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Telephone Integration Client Unattended Setup
On October 23, 2012 in TelephoneIntegration (TI), TI 2011 by Kokely Christoph Kokely Christoph

Introduction:

The following article outlines, how TelephoneIntegration Client is installed unattended. This enables installing the CTI client via policy or automatic install scripts.

Procedure:

This procedure basically requires four steps. Please follow each of them carefully!

1) Download necessary files

  • TelephoneIntegration client Versions 5.46 and above: available in the Download area on www.mscrm-addons.com

  • Batch/Reg-Files: attached to this article

 

2) Configure tiuai.reg- file:

This file contains the whole registry-setting of TelephoneIntegration Client.

Please note: you need to replace the placeholder values/dummy values of the registry file with your real values.

3) Modify the invoke_uai.bat - file:

Basically, it consists of two path-parameters:
  1. Path of the Telephone Integration-client installation package
  2. Path of the tiuaix(64/86).reg file
"PATHTOMSIFILE" /V"/qb /lvx* C:\instlog.txt UAIREGFILE=PATHTOREGFILE"
 
Example:"C:\tmp\UAI\Telephone Integration Client for MS CRM 2011.exe" /V"/qb /lvx* C:\instlog.txt UAIREGFILE=C:\tmp\UAI\tiuaix64.reg"

Please note: These paths must not include any kind of blanks in the values.

4) Run the batch-file:
 
Run the modified.bat file to start the installation routine.

Possible errors are logged in C:\instlog.txt, process information is written to your temp folder and to the installation directory of Telephone Integration Client.
Please send these files and, if possible, a screenshot of the error message to support@mscrm-addons.com in case of troubles. 
 
To uninstall, you may try the follwoing command:

wmic product where "name = 'Telephone Integration Client for MS CRM'" call uninstall /nointeractive

 

ti_uai.zip (3.40 kb)

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.




Comments are closed.


4718 Views
Tagged With: 2011, Client, CTI, install, TelephoneIntegration, TI

Search

Categories

Tags

Online GC TI license SB XML AT AttachmentExtractor configuration upgrade AutoMerge TelephoneIntegration 365 DocX 2016 button dashboard debug Business Insight PS 2.0 4.0 PowerSearch Client event TelephoneIntegration configuration SP service workflow TI 2011 error DB AppSource RC DCP DCP AE Fun GroupCalendar Dynamics 365 2015 PS ActivityTools template e-Mail setting call update GroupCalendar Dynamics 365 2016 RC 365 SmartBar troubleshooting Server Office 2015 PS Word DocumentsCorePack SB AttachmentExtractor AT SmartBar OnPremise PowerSearch install DocumentsCorePack AE error ActivityTools CTI template number print 2013 SharePoint settingskey Silverlight AM GC RecordCounter e-Signature