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This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


SharePoint Documents Button Error – SmartBar

Sharepoint Documents Button Error – SmartBar 

 If you encounter an error, after -clicking- on the Documents Button inside SmartBar 2015/16 please follow this blog article. 

SmartBar is per standard using the Client-based SharePoint integration view. If you instead use the Server-based integration on your CRM System, your click could result in one of the following errors:

Internet Explorer (frame error)


 

 

 

Figure 1: IE Frame error

Chrome (blank)

  
Figure 2: Chrome (blank)

Solution

  1. Please Navigate to Settings -> MSCRM-ADDONS.com Products -> SmartBar and create a new SettingsKey. Check this Blog Article if you don’t know how to create one.

  2. Fill in the following values and click on save:

Name: UseServerBasedSP
IsCached: Yes
KeyValue: true


Figure 3: New MSCRM-ADDONS.com Settingskeys

After clicking on the SmartBar Documents Button now, you should see the correct view without any errors.

Figure 4: Correct view without errors

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