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Outlook 2010 & Ajax, failing axd calls
On August 31, 2010 in GC 4.0, GroupCalendar (GC) by Kokely Christoph Kokely Christoph

Outlook 2010 is having some severe problems with Ajax based functions. Being a reported error with Microsoft, there is still no fix available, but a workaround.

The impacted product cannot be started inside Outlook, but needs to be launched as a separate IE window.

You need to copy the ostarter.html into the root folder of the products server-side installation and adapt the sitemap as following:

Example GroupCalendar:

Per default, the sitemap is not having separate entries for WebClient and Outlook-Client, so you need to replace the existing SubArea (ID: nav_GroupCalendar) with these two new entries:


 
    <br />    <Title LCID="1033" Title="GroupCalendar" /> <br />  </Titles> <br />  <Privilege Entity="activitypointer" Privilege="Read" /> <br /></SubArea></p> <p><SubArea Id="nav_GroupCalendarOutlook" Url="/../GroupCalendar/ostarter.html?page=starter.aspx" Icon="/GroupCalendar/App_Themes/_imgs/18_calendar.gif" AvailableOffline="false" Client="Outlook" PassParams="1"> <br />  <Titles> <br />    <Title LCID="1031" Title="GroupCalendar " /> <br />    <Title LCID="1033" Title="GroupCalendar" /> <br />  </Titles> <br />  <Privilege Entity="activitypointer" Privilege="Read" /> <br /></SubArea></p> <p>After reinporting and publishing the sitemap, the problem should be solved.</p> <p><strong>That’s it!</strong> We appreciate your feedback! Please share your thoughts by sending an email to <a href="mailto:support@mscrm-addons.com">support@mscrm-addons.com</a>.</p></body></html>




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Tagged With: sitemap, 4.0, Ajax, Client, error, GC, GroupCalendar, Outlook, troubleshooting

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