This blog article outlines how to handle this error message when importing MSCRMADDONScomGeneralzip failed to import.

Figure 1: Error Message

If you see this error message, please import the solution manually. To do so, follow the below steps:

1) Navigate to Settings in your Microsoft Dynamics 365 application and open the Solutions with a click on it. 

2) Click on the [Import Solutions]-button in order to open the Select Solution Package-window.

Figure 2: Import Solution

3) The Select Solution Package-window opens. Click on the [Browse]-button and import your required solution.

Figure 3: Select Solution Package window

After the manual import: Should you still receive an error message, please send a screenshot of that error message to our support team.

 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email
to support@mscrm-addons.com.​

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