This blog is on how to install DocumentsCorePack (DCP) and TelephoneIntegration (TI) for CRM 2011 Online. When using CRM 2011 Online, it is important that the server part of the addon is installed somewhere on your network. It can be installed locally on a computer or anywhere else on one of the supported operating systems listed below. The following steps explain how to install the serverpart of DocumentsCorePack and TelephoneIntegration on your system. Please note, that both, client and server must be installed!

How to install TI for CRM 2011 Online:

• Download the TI package for CRM 2011 (The install package is for Online and on premise).
• Copy the server installer to the correct computer and start the setup.
• Please configure TI according to our server install guide.
• Open the license manager and upload the license key.

Server part installation requirments:

Microsoft .NET Framework 4.0

Supported Operating Systems: 

Windows 7 32/64bit
Windows Vista 32/64bit
Windows Server 2008 32/64bit
Windows Server 2008 R2 32/64bit

The server part installation is vital for the configuration of DCP and TI.

The client part is installed locally.

How to install DCP for CRM 2011 Online:

• Download the DCP package for CRM 2011 (The install package is for Online and on premise).
• Copy the server installer to the correct PC and start the setup.
• Please configure DCP according to our server install guide.
• Open the license manager and upload the license key.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.