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How to resolve Windows Live Network is unavailable from this site error in CRM 2011 Online

Sometimes, the following error occurs when one tries to login at Microsoft Dynamics CRM 2011 Online Web Client:

"The Windows Live Network is unavailable from this site for one of the following reasons…”

image

Figure 1: Error message

This article focusses on how to resolve this error. 

 

Solution:

 1) Update the Internet Explorer Security Site settings

To do so, open the Internet Explorer and navigate to
Tools menu > Internet Options > Security tab. There, select Trusted sites. Then click on the [Sites]-button.

image

Figure 2: Internet Options

 

Now add the three following sites to the zone:

 

  1. https://login.live.com
  2. https://signin.crm.dynamics.com
  3. https://.crm.dynamics.com

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Figure 3: Trusted Sites

 

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