If you are using DocumentsCorePack to send e-Mail with images it is recommended to insert any pictures as links. If images are not linked they get embedded into the document. Many e-Mail clients, including Outlook, see such embedded images as a potential security risk and do display them correctly.

Microsoft Word allows you to link to an image.  It is recommended to link to an image instead of adding the entire image to the Word file.  This can be helpful especially if you are using many large images with many different documents, or many times in the same document. Also if an image changes often, you only have one image which needs to be changed once, instead of updating the image in each document whenever it changes. 

 How to link to an image in DocumentsCorePack templates: 

1) Open your Microsoft Word and navigate to ❶ Insert and click on the ❷ [Pictures]-button. In this window, go to the  ❸ File name field and enter the URL of the picture, you want to insert and then click the drop down for Insert and choose ❹ Link to File like you can see it below. 

Figure 1: Link to an image in DocumentsCorePack templates  

Please notice: The pictures you want to insert have to be saved on a webserver with access to the inserted resrouces! (e.g as image on your homepage "http://www.yourcompany/images/logo.png")

2) Next, navigate to ❶ Advanced Template Settings on the right side and select ❷ General.  Here you have to select the second check box, that says ❸ "Do not export Picture-Link Images as Base64".   The reason why you have to select this option is that otherwise the pictures get embedded even if you have inserted them as link into the document! 

Figure 2: Template settings to Picture-link

 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.