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How to enable the Dynamics 365 Plugin Tracing
On July 26, 2018 in *General* by Codospan Bianca Codospan Bianca

This blog article outlines how to enable Dynamics 365 Plugin Tracing.

Please follow the steps below: 

1) Open Dynamics 365, navigate to Settings > Administration and select System Settings as you can see in the figure below. 

System Settings
Figure 1: System Settings



2) In the so opened System Settings, please go to the Customization-tab and enable the option "Plug-in and custom workflow activity tracing" by setting it to trace "All". 

Plug-in and custom workflow activity tracing
Figure 2: Plug-in and custom workflow activity tracing 

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3) After reproducing the problem, navigate to Dynamics 365 > Settings > Plug-in Trace Log and search for the logfiles that are created by your action.  

All Plug-in Trace Logs
Figure 3: All Plug-in Trace Logs

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4) Open the regarding Trace Logs and copy the "Message Block" and "Exception Details" and send them to us. 
Message Block and Exception Details
Figure 4: Message Block and Exception Details 



That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

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