When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:

Figure 1: License Manager - Preview License

This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.

To enable this, specific users you will have to follow the below steps. 

1) Open the User via CRM->Settings->Administration->Users

Figure 2: CRM Settings (User)

2) Set the Per user licensing for [PRODUCT NAME]-bit value to true:
Depending on the installed addons, a Per user licensing-field will be visible on the User form. Here, it is possible to enable users to use our addon (see Figure 3).

Figure 3: Enable user to use addon

When you now restart the licensemanager, you will see that the user-account has changed due to the number of activated users AND, if the admin has been enabled too, the red cross will be gone:

Figure 4: Licensce Manager - Preview License

Please note: Its possible to install the license, although the red cross appears in the [Number of user licenses]-row. Therefore its not mandatory to set the admin user itself to true.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.