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Get rid of the presence information
On March 31, 2010 in *General* by Ternek_Editor Christian Ternek_Editor Christian

We realized, that after installing Live Messenger we do not see the Contact/System User icon anymore in our MS CRM system. 

image

Figure 1: Live Messenger

Instead we get this IM presence icon. In 99,9 % it is grey because no one has all the CRM contacts in his Messenger and therefore it is uninteresting for our users.

I now tried to find out how we can turn this off and it is not very easy to find information about this presence information.

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Tagged With: contact, messenger, system, user, error, live, troubleshooting

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