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Check Phone System compatibility over TAPI or SIP
On October 18, 2018 in TelephoneIntegration (TI), TI 2015 / 2016, TI 365 by Codospan Bianca Codospan Bianca
The goal of that blog article is to describe how to easily test whether TelephoneIntegration addon would work with customer PhoneSystem (PBX) either over TAPI or over SIP.
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Tagged With: SIP, TAPI, test, testing, TI, compatibility, TelephoneIntegrtion
Call recording feature for TelephoneIntegration
On February 20, 2017 in TelephoneIntegration (TI), TI 2015 / 2016, TI 365 by Alex Alex
TelephoneIntegration Client offers the possibility to record and store phone calls in Microsoft Dynamics 365 (CRM). This article outlines how to use this feature.
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Tagged With: 2015, 2016, 365, call, Client, number, save, SIP, store, TelephoneIntegration, TI
TelephoneIntegration Client supports SIP Client
On September 27, 2016 in TelephoneIntegration (TI), TI 2015 / 2016 by User User

This article outlines how to connect your phone system with TelephoneIntegration, if no TAPI driver can be found. If you cannot find a proper TAPI driver for your VoIP phone system, but his VoIP phone system is based on SIP, then you might find the SIP Client wrapper really helpful.

Requirement: TelephoneIntegration (TI) Client v 7.109 or higher

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Tagged With: 2015, 2016, 365, Client, setting, SIP, TAPI, TelephoneIntegration, TI

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