Problem

Figure 1: Security Issue: WordMailmErge Add-On Error

Error message:
The dashboard does not open and you get the following JavaScript error in your browser:

Message: Unhandled Error in Silverlight x application
Code: 2104
Category: Initialize Error
Message: 2104 An error has occurred.

WEBPAGE ERROR DETAILS:

Message: Unbehandelter Fehler in Silverlight 3-Anwendung

Code: 2104   

Kategorie: InitializeError      

Meldung: 2104 An error has occurred.   

Sobald diese Meldung erscheint, bitte die MIME Einträge am Server (IIS) überprüfen!

Outlook 2010 is having some severe problems with Ajax based functions. Being a reported error with Microsoft, there is still no fix available, but a workaroud.

Falls nach der Installation von DocumentsCorePack die Toolbar nicht angezeigt werden sollte oder aber die Toolbar im Betrieb verschwindet, kann man ein angefügtes Tool zur Diagnose ausführen.

SSL enables browsers to communicate with a web-server over a secure channel that prevents eavesdropping, tampering and message forgery.  You should always use SSL for login pages where users are entering usernames/passwords, as well as for all other sensitive pages on sites (for example: account pages that show financial or personal information).

Configuring SSL on Windows with previous versions of IIS has been a pain.  Figuring out how to install and manage a certificate, and then associate it with a web-site, is something I bet most web developers don't know how to enable.

1. Verify that the values under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders use valid drive letters.
2. If there are invalid drive letters, change them to point to valid drives. 
3. Try to install the software and check if that helps.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

Basics:

License-checks are done each time the application is accessed by a user.

Having an invalid license stops the whole product from working.

An invalid license will never have any impact on Dynamics 365, it only limits the addon itself.

When you follow the guidelines in the AutoMerge Installation Guide, you’ll notice that this email is not sent automatically. To send this email, you have to create another worklow.

Please note that this only works when you have at least AutoMerge v4.65 installed

Trendmicro Officescan (Version 10, Servicepack 1).

Lösung: Mit dem Trendmicro Performance tuning Tool (siehe Link) eine Ausnahme auf die CallInfoCRM4.exe erstellen.

Die Ausnahme wird, obwohl im TM Artikel nicht erwähnt, in die globale Konfiguration aufgenommen.