Thank you for joining us at this year’s exhibitions at the eXtremeCRM in Anaheim, USA and the Convergence EMEA in Barcelona Spain! It was a pleasure meeting you there!

What to do if Chrome External Protocol Message does not pop up

If the [DocumentsCorePack]- and/or the [TelephoneIntegration (Call)]- button do not work with Chrome, you may have skipped an important message.

This article will show you how to prepare TelephoneIntegration for MS CRM 2011 for an update of your CRM system to 2013!

Synopsis:

This article explains the steps required to synchronize the actual call duration as recorded in the TelephoneIntegration history with actual phone calls in CRM.

This article describes how to find out the version number for each mscrm-addons product.

As the new Microsoft Dynamics CRM 2013 Orion expected to be released soon, we would like to provide you with some important information.

After an intense preparation time we proudly announce the opening of our new US-office in Atlanta, GA which is an important step in line in our growth plan and for future success.

When calling over TAPI line, you sometimes need to predial a specific number to make an external call. In some cases, the TAPI driver is also passing this number to the TelephoneIntegration (TI) Client. If the TI Client Balloon then shows the PREDIAL NUMBER + REGULAR PHONE NUMBER instead of only the PHONE NUMBER.