Error message:
The dashboard does not open and you get the following JavaScript error in your browser:

Message: Unhandled Error in Silverlight x application
Code: 2104
Category: Initialize Error
Message: 2104 An error has occurred.

WEBPAGE ERROR DETAILS:

Message: Unbehandelter Fehler in Silverlight 3-Anwendung

Code: 2104   

Kategorie: InitializeError      

Meldung: 2104 An error has occurred.   

Sobald diese Meldung erscheint, bitte die MIME Einträge am Server (IIS) überprüfen!

Outlook 2010 is having some severe problems with Ajax based functions. Being a reported error with Microsoft, there is still no fix available, but a workaroud.

Error Message:

(if you try to merge a document)

You are trying to read or write to protected memory, this is a sign that the memory is corrupt.

 

Problem:

The reference is not set correctly.

This is caused by the Security Update for 2007 Microsoft Office System (KB2251419).

 

Solution:

You have to delete this security update and the merge will work without any problems.

(Tested on XP with Office 2007)

Falls nach der Installation von DocumentsCorePack die Toolbar nicht angezeigt werden sollte oder aber die Toolbar im Betrieb verschwindet, kann man ein angefügtes Tool zur Diagnose ausführen.

SSL enables browsers to communicate with a web-server over a secure channel that prevents eavesdropping, tampering and message forgery.  You should always use SSL for login pages where users are entering usernames/passwords, as well as for all other sensitive pages on sites (for example: account pages that show financial or personal information).

Configuring SSL on Windows with previous versions of IIS has been a pain.  Figuring out how to install and manage a certificate, and then associate it with a web-site, is something I bet most web developers don't know how to enable.

1. Verify that the values under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders use valid drive letters.
2. If there are invalid drive letters, change them to point to valid drives. 
3. Try to install the software and check if that helps.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

When you follow the guidelines in the AutoMerge Installation Guide, you’ll notice that this email is not sent automatically. To send this email, you have to create another worklow.

Please note that this only works when you have at least AutoMerge v4.65 installed

Trendmicro Officescan (Version 10, Servicepack 1).

Lösung: Mit dem Trendmicro Performance tuning Tool (siehe Link) eine Ausnahme auf die CallInfoCRM4.exe erstellen.

Die Ausnahme wird, obwohl im TM Artikel nicht erwähnt, in die globale Konfiguration aufgenommen. 

After WordMailMerge has been installed on your computer, it is possible that our toolbar does not appear in Microsoft Word. To sort this problem out, please follow the steps of this article.