mscrm-addons.com - Blog

IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information.
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

News.mscrm-addons.com Blog

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

How to add the [Call Number]-flyout button?

On February 16, 2015 in TelephoneIntegration (TI), TI 2013, TI 2015 / 2016, TI 365 by Jin Yan

This article outlines how to add the TelephoneIntegration [Call Number]-button manually.

Requirements: TelephoneIntegration for MS CRM 2013/2015

Tagged With: 2013, 2015, 2016, 365, button, call, configuration, number, setting, settingskey, TelephoneIntegration, TI

TelephoneIntegration Server - do not use Integrated Security

On February 4, 2015 in TelephoneIntegration (TI), TI 2013, TI 2015 / 2016 by Frank Haas

It is not recommended to use Integrated Security for Telephone Integration.

Tagged With: 2013, 2015, 2016, error, security, Server, TelephoneIntegration, TI, troubleshooting

TIUpdateService is still processing data

On January 22, 2015 in TelephoneIntegration (TI), TI 2013 by korosec peter

This blog article explains what to do if the TIUpdateService is still processing data from previous configuration in TelephoneIntegration (TI) for Microsoft Dynamics CRM 2013.

Tagged With: 2013, configuration, error, TelephoneIntegration, TI, troubleshooting

How to create custom activities and/or entities?

On January 5, 2015 in TelephoneIntegration (TI), TI 2013, TI 2015 / 2016, TI 365 by Jin Yan

This blog article outlines how to customize the TelephoneIntegration Context Menu to create new activities and/or entities.

Requirements: TelephoneIntegration Client v.6.20 or higher

Tagged With: 2013, 2015, 2016, 365, call, Client, configuration, setting, settingskey, TelephoneIntegration, TI

Our addons compatibility with Dynamics CRM 2015, SharePoint and MS Office

On December 5, 2014 in *General* by Jin Yan

This article contains a compatibility chart for all our addons for Microsoft Dynamics CRM 2015. It shows which of our addons are compatible with

MS Dynamics CRM 2015 On-Premise/Hosted (IFD)/Online
MS SharePoint 2010/2013/Online
MS Office (x86, x64) 2007/2010/2013
and which of them support cross-browsing.

Read More »

Tagged With: 2015, ActivityTools, AE, AT, AttachmentExtractor, Client, compability, DCP, DocumentsCorePack, GC, GroupCalendar, IFD, Office, Online, OnPremise, PowerSearch, PS, PS 2.0, SB, Server, SharePoint, Silverlight, SmartBar, SP, TelephoneIntegration, TI

Get ready for MS CRM 2015

On December 3, 2014 in *General* by Jin Yan

We are very excited about the new CRM 2015 release and would like to provide you with some important information.

Our team spent some extra working hours to get our addons ready for MS CRM 2015!

Tagged With: ActivityTools, AE, AT, AttachmentExtractor, Business Insight, Client, compability, DCP, DocumentsCorePack, Fun, GC, GroupCalendar, PowerSearch, PS, PS 2.0, SB, Server, SmartBar, TelephoneIntegration, TI, update, upgrade

How to upgrade to MS CRM 2015

On November 27, 2014 in *General* by Michael Dohr

This article provides a step-by-step upgrade path of our solutions to the new MS CRM 2015 release!

Tagged With: 2011, 2013, 4.0, ActivityTools, AE, Alerts, AM, AT, AttachmentExtractor, AutoMerge, Client, compability, Dashboard, DB, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, update, upgrade

Enable/Disable the PowerDialing functionality

On October 9, 2014 in TelephoneIntegration (TI), TI 2013 by korosec peter

This article outlines how to enable/disable the TelephoneIntegration PowerDialing functionality for TelephoneIntegration (TI) for Microsoft Dynamics CRM 2013.

Tagged With: 2013, PowerDialer, Server, setting, settingskey, TelephoneIntegration, TI

Certificate Changes in an IFD environment

On June 26, 2014 in *General* by Jin Yan

This blog article explains what to do if one of the certificates has changed in the IFD environment. If so, our products require additional steps in order to work again.

Tagged With: 2011, 2013, 2015, 2016, 4.0, ActivityTools, AE, Alerts, AM, AT, AttachmentExtractor, AutoMerge, Client, configuration, Dashboard, DB, DCP, GC, GroupCalendar, IFD, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, security, Server, Silverlight, TelephoneIntegration, TI

How to use a default web browser instead of Internet Explorer in TelephoneIntegration Client

On May 27, 2014 in TelephoneIntegration (TI), TI 2011, TI 2013, TI 2015 / 2016 by korosec peter

This short blog article explains how to use the TelephoneIntegration (TI) Client for Microsoft Dynamics CRM with a default web browser instead of Internet Explorer (IE).

Tagged With: 2011, 2013, 2015, 2016, browser, chrome, Client, configuration, default browser, edge, firefox, TelephoneIntegration, TI, ti browser

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