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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Resource not found Web API Error for Dynamics 365
On November 28, 2018 in *General* by Codospan Bianca Codospan Bianca
This blog article outlines how to proceed if you get the following error message in your web browser: "Resource not found for the segment ‘ptm_......’.
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7649 Views
Tagged With: error, OnPremise, Web API, Dynamics 365, installation
How to enable debugging - The overview
On November 22, 2018 in *General* by Steindacher Sigrid Steindacher Sigrid
Please select the product and CRM version form the table below and follow the link to get redirected to a description of how to debug.
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2848 Views
Tagged With: 2011, 2013, 2015, 2016, 365, 365v8, 365v9, Activity Tools debug, ActivityTools debug, AE, AE debug, AM, AM debug, AT, AT debug, Attachment Extractor debug, AttachmentExtractor debug, Auto Merge debug, AutoMerge debug, DCP, DCP debug, debug, debug overview, debugging overview, Documents core pack debug, DocumentsCorePack debug, GC, GC debug, Group Calendar debug, GroupCalendar debug, overview debug, overview debugging, Power Search debug, PowerSearch debug, PS, PS 2.0, PS debug, RC, RC debug, Record Counter debug, RecordCounter debug, SB, SB debug, Silverlight, Smart Bar debug, SmartBar, Telephone Integration debug, TelephoneIntegration debug, TI, TI debug
How to specify a DCP SharePoint Save-Location for entities with multiple Save-Locations
On November 22, 2018 in DocumentsCorePack (DCP) by Steindacher Sigrid Steindacher Sigrid
This article outlines how to specify a DCP SharePoint Save-Location for entities with multiple Save-Locations
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3083 Views
Tagged With: DCP , multiple Save Locations, Save Location, SharePoint
Checkin/checkout issue when uploading documents to SharePoint via DocumentsCorePack
On November 21, 2018 in *General*, DCP 365, DocumentsCorePack (DCP) by Codospan Bianca Codospan Bianca
This blog article outlines how to act if you are facing the checkin/checkout issue when uploading documents to SharePoint via DocumentsCorePack.
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1949 Views
Tagged With: DCP, DocumentsCorePack, settings, generate documents, SharePoint, troubleshoot, versioning
Non-interactive users as service account
On November 20, 2018 in *Features / News*, *General*, AttachmentExtractor (AE), DocumentsCorePack (DCP) by Codospan Bianca Codospan Bianca
This blog article outlines that it is possible to use non-interactive users to create a service for AttachmentExtractor or DocumentsCorePack.
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2592 Views
Tagged With: , AE, AttachmentExtractor, CRM, DCP, Dynamics 365, license, noninteractive user, service, configuration, DocumentsCorePack, online
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4963 Views
Tagged With: addons, installation, status, AppSource, Dynamics 365
TelephoneIntegration Client supports Unified Interface module view
On November 6, 2018 in *Features / News*, *General*, TelephoneIntegration (TI), TI 365 by Codospan Bianca Codospan Bianca
This blog article outlines how to activate the Unified Interface module view via TelephoneIntegration Client.
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3287 Views
Tagged With: Client, TI, Unified Interface module, TelephoneIntegration
Celebrating 20 years of PTM
On November 5, 2018 in *Features / News*, *General* by Codospan Bianca Codospan Bianca
We want to say thank you...This year, PTM EDV-Systeme GmbH is celebrating its 20th year as a high-quality software solution provider. We thank our clients, employees, and shareholders for their contributions to our continued success.
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2640 Views
Tagged With: anniversary, Palma de Mallorca, PTM EDV Systeme GmbH, teambuilding, celebration, team
How to find out the internal value of an option field
On October 18, 2018 in *General* by Codospan Bianca Codospan Bianca
This short blog article outlines how to search for the internal value of an option field.
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2558 Views
Tagged With: Advanced Find, internal value, XML, Dynamics 365, Fetch XML, option fields
Check Phone System compatibility over TAPI or SIP
On October 18, 2018 in TelephoneIntegration (TI), TI 2015 / 2016, TI 365 by Codospan Bianca Codospan Bianca
The goal of that blog article is to describe how to easily test whether TelephoneIntegration addon would work with customer PhoneSystem (PBX) either over TAPI or over SIP.
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2858 Views
Tagged With: SIP, TAPI, test, testing, TI, compatibility, TelephoneIntegrtion
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Online GC TI license SB XML AT AttachmentExtractor configuration upgrade AutoMerge TelephoneIntegration 365 DocX 2016 button dashboard debug Business Insight PS 2.0 4.0 PowerSearch Client event TelephoneIntegration configuration SP service workflow TI 2011 error DB AppSource RC DCP DCP AE Fun GroupCalendar Dynamics 365 2015 PS ActivityTools template e-Mail setting call update GroupCalendar Dynamics 365 2016 RC 365 SmartBar troubleshooting Server Office 2015 PS Word DocumentsCorePack SB AttachmentExtractor AT SmartBar OnPremise PowerSearch install DocumentsCorePack AE error ActivityTools CTI template number print 2013 SharePoint settingskey Silverlight AM GC RecordCounter e-Signature