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News.mscrm-addons.com Blog

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

TelephoneIntegration Server - do not use Integrated Security

On February 4, 2015 in TelephoneIntegration (TI), TI 2013, TI 2015 / 2016 by Frank Haas

It is not recommended to use Integrated Security for Telephone Integration.

Tagged With: 2013, 2015, 2016, error, security, Server, TelephoneIntegration, TI, troubleshooting

DCP Server Upgrade Error: A managed solution cannot overwrite the Attribute component with Id=

On February 4, 2015 in DCP 2013, DocumentsCorePack (DCP) by Ternek_Editor Christian

Sometimes it could happen that you receive the following error message when you upgrade your DocumentsCorePack Server.

Error importing solution AutoMergeServerCore.zip

Figure 1: Error importing solution on org

When you click on retry you get following details:

Error: A managed solution cannot overwrite the Attribute component with Id=07b55925-4b04-4bfa-900f-4e20744f784c which has an unmanaged base instance. The most likely scenario for this error is that an unmanaged solution has installed a new unmanaged Attribute component on the target system, and…

Tagged With: 2013, DCP, DocumentsCorePack, error, Server, troubleshooting, update, upgrade

How to add the [Export to Word]-flyout button?

On January 26, 2015 in DCP 2013, DCP 2015 / 2016, DocumentsCorePack (DCP) by Jin Yan

This article outlines how to add the DocumentsCorePack [Export to Word]-button manually.

Requirements: DocumentsCorePack (DCP) for MS CRM 2013/2015

Tagged With: 2013, 2015, button, DCP, DocumentsCorePack, Server, Word

How to insert an entity image

On January 22, 2015 in DCP 2011, DCP 2013, DCP 2015 / 2016, DocumentsCorePack (DCP) by Jin Yan

This article outlines how to add images, product photos, company logos etc. to MS Dynamics CRM 2011/2013/2015. In our example we add an image to a CRM contact and later on, we add an image to a template.

Requirements: DocumentsCorePack for MS CRM 2011/2013/2015

Tagged With: picture, 2011, 2013, 2015, 2016, 365, DCP, DocumentsCorePack, template

TIUpdateService is still processing data

On January 22, 2015 in TelephoneIntegration (TI), TI 2013 by korosec peter

This blog article explains what to do if the TIUpdateService is still processing data from previous configuration in TelephoneIntegration (TI) for Microsoft Dynamics CRM 2013.

Tagged With: 2013, configuration, error, TelephoneIntegration, TI, troubleshooting

How to create custom activities and/or entities?

On January 5, 2015 in TelephoneIntegration (TI), TI 2013, TI 2015 / 2016, TI 365 by Jin Yan

This blog article outlines how to customize the TelephoneIntegration Context Menu to create new activities and/or entities.

Requirements: TelephoneIntegration Client v.6.20 or higher

Tagged With: 2013, 2015, 2016, 365, call, Client, configuration, setting, settingskey, TelephoneIntegration, TI

Open/Save Template Error while creating a label template

On November 28, 2014 in DCP 2013, DocumentsCorePack (DCP) by Jin Yan

If you receive the following error when creating a label template in DCP for CRM 2013, your DCP Server Component is very likely not up to date.

Tagged With: store, 2013, DCP, DocumentsCorePack, error, save , Server, template, troubleshooting

Post-upgrade Steps for GroupCalendar Online

On November 27, 2014 in GC 2013, GC 2015 / 2016 , GroupCalendar (GC) by Jin Yan

This article outlines the upgrade steps for GroupCalendar Online for MS CRM 2015. Please note: It only applies to GroupCalendar online!

Requirements: GroupCalendar (GC) Online for MS CRM 2015

Tagged With: 2013, 2015, 2016, compability, GC, GroupCalendar, Online, update, upgrade

How to upgrade to MS CRM 2015

On November 27, 2014 in *General* by Michael Dohr

This article provides a step-by-step upgrade path of our solutions to the new MS CRM 2015 release!

Tagged With: 2011, 2013, 4.0, ActivityTools, AE, Alerts, AM, AT, AttachmentExtractor, AutoMerge, Client, compability, Dashboard, DB, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, update, upgrade

How to create custom translations for DocumentsCorePack ServerBased dialog

On November 24, 2014 in DocumentsCorePack (DCP) by Jin Yan

This blog article outlines how to create custom translations for DocumentsCorePack ServerBased (DCP SB) dialog. Per default English and the user language is available.

Requriements: DocumentsCorePack ServerBased for MS CRM 2013 (former AutoMerge), basic .xml knowledge and the AutoMergeGlobalButton Solution v2013.42 or higher

Tagged With: 2013, 2015, 2016, 365, AM, AutoMerge, configuration, DCP, default, DocumentsCorePack, Server, setting, XML

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