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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


AutoMerge Workflow Troubleshooting

This blog article explains what to do when generating an AutoMerge Workflow and following error message appears: 

"AutoMergeWorkflow.Execute(),RetrieveMultiple Entities.count:0”


Recap: Convergence 2014 in Atlanta

The Convergence 2014 (4 – 7 March) in Atlanta, GA exceeded all our expectations. To begin with, we would like to thank you for giving us your precious time and attention! It was a great pleasure meeting you at our booth!


Recap: eXtremeCRM 2014 in Barcelona

We are back from our journey from the eXtremeCRM 2014 from Barcelona Spain where we exhibited as bronze sponsor. Thank you for visiting our booth, it was great meeting you there!


The “Insert Hyperlink”-button in Open Office XML template (.docx)

This article óutlines how to use the new [Insert Hyperlink]-button within the “Insert”-button in Open Office XML template (.docx). This feature allows to insert a dynamic hyperlink in your template (.docx) and define an individual display name.

Requirments: DocumentsCorePack (DCP) v.6.15 and higher


How to send emails with picture links using DocumentsCorePack

This article describes how to send emails in workflows with dynamic images! Sometimes it happens that email programmes do not resolve inserted dynamic images correctly. With our DocumentsCorePack [Insert as Picture-Link]-field you can solve this problem.


Create a document and attach it to an email in a single AutoMerge workflow-step

This blog article outlines how to create a document and attach it to an email in a single AutoMerge workflow-step for MS CRM 2013 Online.


DCP Troubleshooting: Description Field problem

This article describes how to solve the description field problem in DocumentsCorePack. If you try to create an activity and it fails with the soap Exception you see below, it is due to the limitation of lenght of the “CRM description-field”. 


How TelephoneIntegration Client works with Outlook Client

This article outlines how TelephoneIntegration Client works with Outlook client. Available for TelephoneIntegration Client v5.54 and higher.


Using TelephoneIntegration for MS CRM 2013 with MS Outlook only

This article describes, how to use TelephoneIntegration for MS CRM 2013 with MS Outlook only. Users have the possibility to use TelephoneIntegration without a browser, but with Outlook only, meaning that TelephoneIntegration will open all windows (e.g. the CRM-call-activity, etc.) in Outlook and not in an internet browser window.


How to configure unmanaged entities for SmartBar

This article outlines how to configure unmanaged entities for SmartBar for MS CRM 2013!