mscrm-addons.com - Blog

IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information.
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

News.mscrm-addons.com Blog

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

mscrm-addons – version number guide for CRM 4.0

On October 20, 2010 in *General* by smujkic

This article contains a detailed guide on how to find out the version number for each mscrm-addons product in CRM 4.0.

Tagged With: Alerts, 4.0, ActivityTools, AE, AT, AttachmentExtractor, Client, Dashboard, DB, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, RC, RecordCounter, Server, TelephoneIntegration, TI, version

Dashboard/Silverlight Initialization Error 2104

On October 15, 2010 in Dashboard (DB), DB 4.0 by George

Error message:
The dashboard does not open and you get the following JavaScript error in your browser:

Message: Unhandled Error in Silverlight x application
Code: 2104
Category: Initialize Error
Message: 2104 An error has occurred.

Tagged With: dashboard, ISS, 2104, 4.0, DB, error, Silverlight, troubleshooting

Dashboard Application Error (German)

On October 5, 2010 in Dashboard (DB), DB 2011 by Elliott James

WEBPAGE ERROR DETAILS:

Message: Unbehandelter Fehler in Silverlight 3-Anwendung

Code: 2104

Kategorie: InitializeError

Meldung: 2104 An error has occurred.

Sobald diese Meldung erscheint, bitte die MIME Einträge am Server (IIS) überprüfen!

Tagged With: 2104, 2011, dashboard, DB, error, german, IIS, Silverlight, troubleshooting

Changing the Calendar Week Rule in Dashboards

On July 15, 2010 in Dashboard (DB), DB 4.0 by George

· Open your CRM
· Go to Settings in the navigation at the left
· Select mscrm-addons settings from the navigation
· Click on the Dashboard row at the right grid and open it.

Figure 1: mscrm-addons.com settings

Tagged With: version number, 4.0, calendar, customization, dashboards, DB

Licensing details

On July 2, 2010 in AM 4.0, AT 4.0, DB 4.0, DCP 4.0, GC 4.0 by Kokely Christoph

Basics:

License-checks are done each time the application is accessed by a user.

Having an invalid license stops the whole product from working.

An invalid license will never have any impact on Dynamics 365, it only limits the addon itself.

Tagged With: 4.0, ActivityTools, AM, AT, AutoMerge, check, Dashboard, DB, DCP, DocumentsCorePack, Dynamics 365, GC, GroupCalendar, invalid, license, Server, troubleshooting

How to change the layout of dashboards

On June 30, 2010 in Dashboard (DB), DB 4.0 by smujkic

In the dashboard, you can change your layout and create or save your own views.
In the layout menu there are 3 views:

Single View,

Vertical View and

Horizontal View.

In the course of this blog article we describe how to use and configure the different views.

Tagged With: 4.0, customize, Dashboard, DB, layout, view

How to start a dashboard out of CRM 4.0?

On May 27, 2010 in Dashboard (DB), DB 4.0 by George

CRM 4.0 offers the possibility to start your dashboard directly out of CRM. There are three options.

Tagged With: 4.0, dashboard, DB, run

How to configure map – charts

On May 7, 2010 in Dashboard (DB), DB 4.0 by Michael Dohr

Dashboard for MS CRM 4.0 provides several maps (World-map, Europe, U.S., Germany, Netherlands,…) in order to e.g. display customer-distributions.
This blog contains basic information on how to configure maps. This is explained with a Step-by-Step-Setup of a Customers in the U.S.A-chart.

Tagged With: 4.0, chart, configuration, dashboard, DB, mapping

Error message 401: Unauthorized when trying to access after deploying a custom web-application

On April 9, 2010 in ActivityTools (AT), DB 4.0, DCP 4.0, GC 4.0 by Michael Dohr

The problem occurs because MS CRM is using an HttpModule for multitenancy scenarios. This http module is called with an anonymous user account. This is why it fails when trying to request, i.e. the metadata webservice.

Tagged With: metadata, module, 4.0, 401, ActivityTools, AE, AT, AttachmentExtractor, Dashboard, DB, DCP, DocumentsCorePack, error, GC, GroupCalendar, http, PowerSearch, PS, SB, SmartBar, TelephoneIntegration, TI, troubleshooting

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