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This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Upgrade from DocumentsCorePack Server v5.5 to a higher version

If you upgrade from DocumentsCorePack (DCP) Server for MS CRM 2011 v5.5 to a higher version, you have to completely remove DocumentsCorePack Server for MS CRM 2011 from your CRM.


How to configurate unmanaged custom entities

To successfully integrate our products with custom entities, these custom entites either have to be part of a managed solution or the navigation configuration has to be applied manually.


Dashboard Application Error (German)

WEBPAGE ERROR DETAILS:

Message: Unbehandelter Fehler in Silverlight 3-Anwendung

Code: 2104   

Kategorie: InitializeError      

Meldung: 2104 An error has occurred.   

Sobald diese Meldung erscheint, bitte die MIME Einträge am Server (IIS) überprüfen!

MIME Einträge


Security Update for 2007 Microsoft Office System (KB2251419)

Error Message:

(if you try to merge a document)


You are trying to read or write to protected memory, this is a sign that the memory is corrupt.

 

Problem:

The reference is not set correctly.

This is caused by the Security Update for 2007 Microsoft Office System (KB2251419).

 

Solution:

You have to delete this security update and the merge will work without any problems.

(Tested on XP with Office 2007)


DCP Client Diagnostic Tool

Falls nach der Installation von DocumentsCorePack die Toolbar nicht angezeigt werden sollte oder aber die Toolbar im Betrieb verschwindet, kann man ein angefügtes Tool zur Diagnose ausführen.


How to configure DCP FileExplorer in an IFD Environment with WebDrive

In an IFD Environment it is hard to implement a FileShare which is available through the Internet. We found a product named WebDrive where you could configure, for example an FTP which will be mapped to a local drive.

Here is a link to the product website: http://www.southrivertech.com/products/webdrive/winindex.html


What to do if no toolbar is visible in Office 2007, 2010, 2013 and/or 2016?
After WordMailMerge has been installed on your computer, it is possible that our toolbar does not appear in Microsoft Word. To sort this problem out, please follow the steps of this article.