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You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

News.mscrm-addons.com Blog

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

How to enable debugging for DocumentsCorePack Client

On November 26, 2013 in DCP 2013, DCP 2015 / 2016, DocumentsCorePack (DCP) by Jin Yan

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Please note:
This article applies to
DocumentsCorePack CLIENT for MS Dynamics CRM 2013, 2015,
as well as for MS Dynamics CRM 2015/2016

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Tagged With: 2011, 2013, 2015, 2016, 365, Client, DCP, debug, error, troubleshooting

The "Insert as Picture-Field"-button (Dynamics 365)

On November 13, 2013 in DCP 2015 / 2016, DCP 365, DocumentsCorePack (DCP) by Jin Yan

This article describes how to use the “Insert as Picture-Field”-functionality within the “Insert”-button in Open Office XML templates (.docx).

Tagged With: 2015, 365, Client, DCP, DocumentsCorePack, Office, picture, template, XML

Insecure content warning in IE when using FileExplorer with IFD

On December 17, 2012 in DCP 2011, DCP 2013, DCP 2015 / 2016, DCP 365, DCP 4.0, DocumentsCorePack (DCP) by List Andreas

If you have configured your CRM for IFD and also have enabled our FileExplorer Integration, Internet Explorer (IE) will either not load the FileExplorer or show a message about insecure content.

Figure 1: FileExplorer not visible

Figure 2: Internet Explorer shows insecure content warning

If you run into this problem, please follow the steps below to resolve this issue.

Tagged With: IFD, 2011, 2013, 2015, 2016, 365, 4.0, DCP, DocumentsCorePack, error, Server, troubleshooting

How to create a SettingsKey manually in MS Dynamics CRM 2011

On November 30, 2011 in *General* by SSteinklauber

Sometimes, you may be asked to create a new settingskey for one of our products. This article outlines how to do so.

Tagged With: RC, 2011, 2013, 2015, 2016, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RecordCounter, setting, settingskey, Silverlight, TelephoneIntegration, TI, troubleshooting

Information on Security roles: Which roles are needed for which solution?

On September 5, 2011 in *General* by Michael Dohr

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.

Tagged With: Silverlight, 2011, 2013, 2015, 2016, 365, 4.0, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, SB, security, Server, SmartBar, TelephoneIntegration, TI

Connection dialog retrieves organizations, but refuses to connect

On May 30, 2011 in *General* by Kokely Christoph

Check the log textbox if the following statement is present (might be accomodated by a 401 exception).

Tagged With: RC, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, error, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, troubleshooting, troubleshooting

How to enable debugging for GroupCalendar

On April 5, 2011 in GC 2011, GC 2013, GC 2015 / 2016 , GC 365, GroupCalendar (GC) by weiss alexander

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Please note: This article applies to Group Calendar in
MS Dynamics CRM 2011, 2013, 2015 and 2015/2016

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Tagged With: 2015/2016, 2011, 2013, 365, debug, error, GC, GroupCalendar, troubleshooting

How to enable debugging for TelephoneIntegration

On April 4, 2011 in TelephoneIntegration (TI), TI 2011, TI 2013, TI 2015 / 2016, TI 365 by Evelyn

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Please note:
This article applies to TelephoneIntegration
for MS CRM 2011, 2013 and 2015, as well as to CRM 2015/2016.

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Basically there are two ways to activate debugging:

Solution 1: Activating debugging via the TI-Setup

Solution 2: Activating debugging on your Client via the Registry

Tagged With: 2011, 2013, 2015, 2016, 365, Client, debug, error, Server, TelephoneIntegration, TI, troubleshooting

What to do if no toolbar is visible in Office 2007, 2010, 2013 and/or 2016?

On April 19, 2010 in ActivityTools (AT), DCP 2011, DCP 2013, DCP 2015 / 2016, DCP 365, DCP 4.0, DocumentsCorePack (DCP) by smujkic

After WordMailMerge has been installed on your computer, it is possible that our toolbar does not appear in Microsoft Word. To sort this problem out, please follow the steps of this article.

Tagged With: 2007, 2010, 2015, toolbar, 2011, 2013, 2016, 365, 4.0, DCP, DocumentsCorePack, error, troubleshooting, Word, WordMailMerge

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