Here are a few troubleshooting steps you can check if the Service Based Printing does not work as expected:

1. Make sure the service is running and configured for both document generation and printing jobs.
   

This article outlines how to add the TelephoneIntegration [Call Number]-button manually.

Requirements: TelephoneIntegration for MS CRM 2013/2015

It is not recommended to use Integrated Security for Telephone Integration.

This article outlines how to add the DocumentsCorePack [Export to Word]-button manually.

Requirements: DocumentsCorePack (DCP) for MS CRM 2013/2015

This article outlines how to add images, product photos, company logos etc. to MS Dynamics CRM 2011/2013/2015. In our example we add an image to a CRM contact and later on, we add an image to a template.

Requirements: DocumentsCorePack for MS CRM 2011/2013/2015

This blog article outlines how to customize the TelephoneIntegration Context Menu to create new activities and/or entities.

Requirements: TelephoneIntegration Client v.6.20 or higher

This article contains a compatibility chart for all our addons for Microsoft Dynamics CRM 2015. It shows which of our addons are compatible with

• MS Dynamics CRM 2015 On-Premise/Hosted (IFD)/Online
• MS SharePoint 2010/2013/Online
• MS Office (x86, x64) 2007/2010/2013
• and which of them support cross-browsing.
  
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