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How to change language settings
On October 5, 2010 in *General* by Kokely Christoph Kokely Christoph

Location of the Language Settings on the Client & Server

The name of the Language XML File is: .XML

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Tagged With: location, 4.0, AM, AutoMerge, Client, configuration, DCP, default, DocumentsCorePack, language, Server, TelephoneIntegration, TI
CTI in a hosted environment
On July 9, 2010 in TelephoneIntegration (TI), TI 4.0 by Kokely Christoph Kokely Christoph

CTI does need the server component in a hosted environment as well, but you can launch the CTI Server setup from any Client, as long as you have a user with full access to CRM.

You need to select the hosted options on the Connection dialog. 

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Tagged With: IFD, TAPI, 4.0, CTI, Server, setup, SQL, TelephoneIntegration, TI
Downgrade KDTele.ocx
On April 9, 2010 in TelephoneIntegration (TI), TI 4.0 by Michael Dohr Michael Dohr

To downgrade the KDTele-tools in order to use the previous event-model, simply donwload the downgrade package from:

http://62.99.232.162/TI/downgrade.zip

and extract the package into a “downgrade” folder within the installation directory of the TelephonIntegration (TI) - Client component.

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Tagged With: downgrade, 4.0, Client, TelephoneIntegration, TI
Error message 401: Unauthorized when trying to access after deploying a custom web-application
On April 9, 2010 in ActivityTools (AT), DB 4.0, DCP 4.0, GC 4.0 by Michael Dohr Michael Dohr

The problem occurs because MS CRM is using an HttpModule for multitenancy scenarios. This http module is called with an anonymous user account. This is why it fails when trying to request, i.e. the metadata webservice.

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Tagged With: metadata, module, 4.0, 401, ActivityTools, AE, AT, AttachmentExtractor, Dashboard, DB, DCP, DocumentsCorePack, error, GC, GroupCalendar, http, PowerSearch, PS, SB, SmartBar, TelephoneIntegration, TI, troubleshooting
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