Sometimes, you may be asked to create a new settingskey for one of our products. This article outlines how to do so. 

This blog article will walk you through the required steps on how to install GroupCalendar and ActivityTools in a claims-based environment.

This article is valid for GroupCalendar for CRM 2011, 2013, 2015 and 2016 but only for CRM 2013 and older versions of ActivityTools. From CRM 2015 onwards ActivityTools does not have to be configured for IFD anymore!

The steps are the same for both products, so instead of an explicit product name, we will use the term the addon in this guide. 

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.  

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Please note: 
This article applies to PowerSearch in
MS Dynamics CRM 2011, 2013 and 2015

SILVERLIGHT ONLY

For newer versions of PowerSearch, please click here. 
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Please note: This article applies to Group Calendar in 
MS Dynamics CRM 2011, 2013, 2015 and 2015/2016

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Please note:
This article applies to ActivityTools in
Microsoft Dynamics CRM 2011 and CRM 2013

(Click here for information on how to enable debugging in ActivityTools in 
higher CRM versions) 

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Basically there are two ways to activate debugging:

Solution 1: Activating debugging via the TI-Setup

Solution 2: Activating debugging on your Client via the Registry

Error Message:

(if you try to merge a document)

You are trying to read or write to protected memory, this is a sign that the memory is corrupt.

Problem:

The reference is not set correctly.

This is caused by the Security Update for 2007 Microsoft Office System (KB2251419).

Solution:

You have to delete this security update and the merge will work without any problems.

(Tested on XP with Office 2007)