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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

Installing GroupCalendar and ActivityTools in an IFD/Claims-Based-Environment

On November 28, 2011 in ActivityTools (AT), AT 2011, AT 2013, GC 2011, GC 2013, GC 2015 / 2016 by Ternek_Editor Christian

This blog article will walk you through the required steps on how to install GroupCalendar and ActivityTools in a claims-based environment.

This article is valid for GroupCalendar for CRM 2011, 2013, 2015 and 2016 but only for CRM 2013 and older versions of ActivityTools. From CRM 2015 onwards ActivityTools does not have to be configured for IFD anymore!

The steps are the same for both products, so instead of an explicit product name, we will use the term the addon in this guide.

Tagged With: 2015/2016, 2011, 2013, ActivityTools, AT, configuration, GC, GroupCalendar, IFD, installation

Activate per User licensing

On September 6, 2011 in *General* by Michael Dohr

When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:

Figure 1: License Manager - Preview License

This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.

To enable this, specific users you will have to follow the below steps.

Tagged With: Alerts, RC, 2011, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, configuration, Dashboard, DB, DCP, DocumentsCorePack, GC, GroupCalendar, license, PowerSearch, PS, RecordCounter, Server, Silverlight, TelephoneIntegration, TI

Information on Security roles: Which roles are needed for which solution?

On September 5, 2011 in *General* by Michael Dohr

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.

Tagged With: Silverlight, 2011, 2013, 2015, 2016, 365, 4.0, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, SB, security, Server, SmartBar, TelephoneIntegration, TI

How to get the unique organization name for CRM 4.0 and CRM 2011 (RTM / RTW)

On June 22, 2011 in *General* by Michael Dohr

When ordering licenses, you will be asked for the organisation unit name of your CRM system. This information is mandatory in order to create a license. Below, you can find a short description about how to get the necessary information for CRM 4.0 / CRM 2011.

Tagged With: Alerts, Dashboard, Microsoft, MS, RC, 2011, 4.0, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, Dynamics, GC, GroupCalendar, license, PowerSearch, PS, RecordCounter, Server, Silverlight, TelephoneIntegration, TI

How to open GroupCalendar for MS CRM 2011 directly

On June 22, 2011 in GC 2011, GroupCalendar (GC) by List Andreas

Simply open the following URL:

http://SERVER:PORT/ORGANIZATIONNAME
/WebResources/ptm_WebApplicationPreloaderGroupCalendar

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.

Tagged With: 2011, GC, GroupCalendar

Connection dialog retrieves organizations, but refuses to connect

On May 30, 2011 in *General* by Kokely Christoph

Check the log textbox if the following statement is present (might be accomodated by a 401 exception).

Tagged With: RC, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, error, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, troubleshooting, troubleshooting

Service Unavailable after error in upgrade process

On May 29, 2011 in *General* by Kokely Christoph

Receiving a service unavailable response on a website usually indicates, that the application pool of the site is not running.

To solve this issue, open your InternetInformation Management and verify all required app pools are started.

Tagged With: RC, service, 2011, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, error, GC, GroupCalendar, PowerSearch, PS, RecordCounter, SB, Server, SmartBar, TelephoneIntegration, TI, troubleshooting, update, upgrade

Upgrading CRM 4 to CRM 2011 with 3rd party addons.

On May 23, 2011 in *General* by Elliott James

Before you can upgrade your CRM 4 to 2011, you will need to uninstall all 3rd party addons and check that all buttons have been deleted. After the migration you can then install the latest version of each addon.

Should you have not done this, then it will be more complicated to get rid of the buttons and icons before you can install the CRM 2011 addons.